Smart Tourist Destinations (STD) management and security from a systematic and bibliometric review

Olga Sánchez González; Ana Belén Bastidas-Manzano; María Alcolea-Parra

doi:10.35313/jtospolban.v4i3.131

Authors

Olga Sánchez González Universidad a Distancia de Madrid
Ana Belén Bastidas-Manzano Madrid Open University https://orcid.org/0000-0001-7103-1558
María Alcolea-Parra Madrid Open University https://orcid.org/0000-0001-5460-4289

DOI:

https://doi.org/10.35313/jtospolban.v4i3.131

Keywords:

security management, smart tourism destination (STD), tourism management, safe tourist destination, environmental sustainability

Abstract

Safety is a critical factor influencing travel decisions, making it a key focus for the academic community in tourism studies. Despite growing interest, there remains a lack of a unified global perspective on tourism safety within the context of smart tourism destinations (STDs). This study addresses this gap by conducting a systematic literature review and bibliometric analysis to examine the scientific work associated with safety, the management of STDs, and their role in enhancing competitiveness. The research aims to identify and analyze key concepts, their interrelationships, and how they have evolved. Furthermore, the study will highlight influential authors, publications, and patterns within the field. The findings will shed light on integrating safety within smart tourism management, offering insights into best practices, emerging trends, and challenges. By doing so, this research contributes to the academic discourse on the interplay between safety and innovation in tourism while providing actionable knowledge for researchers and industry practitioners. Ultimately, the results emphasize the significance of safety as a core component in smart tourism destinations' sustainable and competitive development, reinforcing its role in shaping traveler confidence and destination appeal.

Author Biographies

Ana Belén Bastidas-Manzano, Madrid Open University

Ana Belén Bastidas Manzano is a Research Teaching Professor at the Madrid Open University.. She teaches in the Degrees of Marketing and Tourism. She has a PhD in Economic and Business Sciences from the University of Granada in the area of market research. She has an MBA in Tourism Business Management and an Official Master's Degree in Marketing and Consumer Behavior. His lines of research focus on tourism, marketing, neuromarketing and business.

María Alcolea-Parra, Madrid Open University

María Alcolea Parra is a Research Teaching Professor at the Madrid Open University. She teaches in the Degrees of Journalism, Advertising and PR, Marketing and Business Management. She has a PhD in Journalism from the Complutense University of Madrid. She holds a degree in International Relations and a master's degree in Sales and Marketing Management. Regarding her lines of research, she is focused on strategic communication and digital marketing, corporate communication, social networks and IA and innovation.

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